Certified Lodge Food and Beverage Operator

This comprehensive Programme Certificate explores Purchasing Management, covering procurement fundamentals, supplier relationship evaluation, effective negotiations, and controls for purchasing, receiving, and storage practices. Participants master planning and controls, ensuring adherence to Food and Beverage standards. In Human Resource Management, foundational theories are explained, with an emphasis on assessing individual characteristics' impact on workplace dynamics, distinguishing leadership styles, and understanding organizational culture components. The Supervision, Management Processes, and Communication module addresses productivity management, labour cost control, coaching, discipline, team building, and motivation through leadership. The Training and Development segment encompasses assessing needs, instructional design, and utilizing tools and technology for effective employee training, from orientation to management development. This programme ensures Certified Lodge Food and Beverage Operators are well-prepared for success, covering both operational and managerial facets of the industry.